Us Airways - Worst change fee policies and one of the worst customer service
Came down to New Orleans for the conference and have a ticket foe New Orleans back to Philadelphia with one stop from DC.
There was a direct flight with plenty of availability, when I reached to the attendant, got no greeting/welcome, when I requested to check if I can get on to earlier / direct flight, very rudely she responded that it will be 248 dollar change fee and airfare difference
My total ticket is of 500, this is a ridiculous fees.
This is my last us air flight unless there is no option.
I do not understand the pricing strategy. Customer satisfaction should be a #1 priority.
Review about: Us Airways Flight Attendant.