Not resolved
1 comment

Dear Consumer complaint:

My name is Peter L. Davis. I was diagnosed with a rare cancer, Multiple Myeloma. On July 8th I purchase an airline ticket from US Airway by phone to travel on July 18th from Greensboro, NC to Los Angeles, CA to receive cancer treatment from City of Hope National Medical Center in Duarte, CA. At the time when I purchased the online ticket, an US air ticket agent told me that my flight was scheduled to leave Greensboro, NC at 7:10pm Eastern Standard time on the 18th. When I called US air around noon on July 18th to reconfirm my itinerary, a ticket agent informed that my flight was at 7:10am and that they have no 7:10pm flight, which was just the contrary to what I was told when I first purchased the ticket on July 8th with my visa debit card. That following Monday, July 21st, I called US Airway and spoke with a supervisor named Jimmy Sandy. I explained to him that a ticket agent had misinformed me of my departure time and asked him could they please offer me another flight. He too informed me that I would have to purchase another ticket because the original ticket was nonrefundable, no alternative flight was offered. I am a disabled person with limit financial resources. I am not requesting a refund. I'm only asking for the airline to provide me with another flight to LA, so I can receive the medical treatment that I desperately need. My health is deteriorating.

Please help me resolve this matter as soon as possible. Your assistance is greatly appreciated. If you have any further questions regarding this situation, you can reach me at (336)995-5391.

Thank you,

Peter L. Davis

Monetary Loss: $202.

Had an Experience with Us Airways?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Crumpler, North Carolina, United States #24510

Wow, this is so sad.Peter, I am so sorry to hear of this happening to you.

I sincerly hope that you are able to make it to LA to receive the treatments that you are seeking.God Bless you in your journey.

You May Also Like

Us Airways - USAIR Middle Seat, Two 300 Pound Guys Next To Me Us Airways "Traveled on USAIR and sat between two obese men. Plane was full so no other seats when I asked the stewards on the plane. But I noted they..." Read more Air Canada Is The Most Disgusting And Dishonest Airlines Ever! Air Canada "Back on Friday, October 11, 2013, I went from Toronto, Ontario Canada to Caracas, Venezuela with Two (2) Pieces Of Luggage, however, one of the pieces of luggage did NOT..." Read more Sister dying in hospital, had to change Christmas flight, US Airways offers no help Us Airways "US AIRWAYS DOESN'T CARE ABOUT IT'S CUSTOMERS. My sister has terminal cancer and I booked a flight with US Airways for 12/24 to see her for Christmas. I called 12/14..." Read more Us Airways - Staff Review from Jacksonville, Florida Us Airways "These 2 ladies are the rudest people I've ever met ..... Me and my family flew to Jacksonville Florida FROM Columbus Ohio and these ladies will not let us go..." Read more Safeway Insurance - Worse company ever Safeway Insurance "I was pay full coverage on a 2015 Dodge dart ended up getting t-boned in Philadelphia ms, so I waited a whole month for them to tell me it was..." Read more Rooms To Go - The Cindy Crawford Home Van Buren Burgundy 8 Pc Leather Sectional Rooms To Go "The Cindy Crawford Home Van Buren Burgundy 8 Pc Leather Sectional was purchased April 2015. The stain on the leather is rubbing off. This recliner has very light use. We..." Read more Lazboy - Durable Fabrics with Proven Performance is false advertising Lazboy "Purchased La Z Boy couch in 2015 along with $119 Guardian Protection Plan. After 2 years, “performance” fabric on couch cushions has worn so thin from sitting on it there..." Read more North American Hunting Club - Ignored North American Hunting Club "I'm a lifetime member and haven't received anything from you guys for 3 years no magazines no more coins what's up? You used to send me free gifts all the..." Read more