It wasn't enough that my flight was delayed but their crew also ruined my luggage. They responded to my email saying that they aren't liable for any damages caused to my luggage as I was supposed to report it in person when I arrived. Hello! It's 11pm and you've been...Read more
I FLIGHT AT LEAST ONCE OR TWICE PER MONTH. IVE NEVER HAD THIS EXPERIENCE. US AIRWAYS CANCELLED MY FLIGHT AND I BOOKED THRU ANOTHER AIRLINE. I HAD TO PAY SEPARATELY. THEY WONT REFUND MY $2300!! AND CHEAP CARIBBEAN WONT REFUND ME FOR $350 FOR THE ONE NIGHT I LOST! ASIDE...Read more
US AIRWAYS DOESN'T CARE ABOUT IT'S CUSTOMERS. My sister has terminal cancer and I booked a flight with US Airways for 12/24 to see her for Christmas. I called 12/14 because my family informed me she was given 2 weeks to live and I had to leave on the next flight the...Read more
I didn't like
- Charged for sisters illness
I had a flight out of LAX which was cancelled. No weather issues, simple 50 minute flight intrastate. I get a notification they booked me on a 6am the next day. US Airways wouldn't assist in finding me a new flight on their line nor a different carrier. I incurred...Read more
Gate Service Review
Sitting on the runway in phoenix for 30 minutes so far. Pilot just came on and said we will remain here for who knows how much longer??? Apparently our gate "is not ready". Great. This is the worst airline. Rude. Over priced. Bad service. Every time I fly them I end up wondering WHY?????? And yet here I am again. I guess I am the ***.
US airways is built on greed. I was able to leave earlier in the day of 10-3-14 out of LAX airport instead of 7:40 PM flight I had planed. When I went to the ticket agent at the airport, I asked if I could do a stand by for a known 4:25 PM flight to Pheonix that would...Read more
I booked 2 round trip tickets this summer with US Air. After spending hours attempting to contact a human being (2 hours, 14 minutes on hold the first time, then disconnected - and 1 hour 43 minutes the second time) I was flying twice from Albany to SFO - caring for...Read more
First time flying with US airway and it was the worst experience I have ever had flying! I Arrived at airport 1 1/2 hours before departure, got confused with gates and had to run like a mile to correct gate, got there just as they were closing the doors 15 min before...Read more
GOOD FAITH? I thought US AIRWAYS would operate fairly and with good faith when transacting business online. I reinstated my miles with the intent to transfer them to another person only to find out you want more fees for that too. I then when back to cancel the...Read more
Just recieved a check from US Airlines (not US Airways) stating "pay to the order of: US Airlines on behalf of Peter Shisbey ($1,198.00). 1st I got excited about using this check to actually travel somewhere, then I got smart a check it out at this website...excelent...Read more
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