State: California Clear all filters (27 of 466 reviews match)
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It wasn't enough that my flight was delayed but their crew also ruined my luggage. They responded to my email saying that they aren't liable for any damages caused to my luggage as I was supposed to report it in person when I arrived. Hello! It's 11pm and you've been...
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Anonymous
Anonymous

Most airlines have a time limit to report damage.you agreed to that,you didnt follow through.no one to blame but yourself.airlines need to see damage when you arrive,so then t...

2.0
#676733
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I FLIGHT AT LEAST ONCE OR TWICE PER MONTH. IVE NEVER HAD THIS EXPERIENCE. US AIRWAYS CANCELLED MY FLIGHT AND I BOOKED THRU ANOTHER AIRLINE. I HAD TO PAY SEPARATELY. THEY WONT REFUND MY $2300!! AND CHEAP CARIBBEAN WONT REFUND ME FOR $350 FOR THE ONE NIGHT I LOST! ASIDE...
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1.4
#662228
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Sister dying in hospital, had to change Christmas flight, US Airways offers no help
US AIRWAYS DOESN'T CARE ABOUT IT'S CUSTOMERS. My sister has terminal cancer and I booked a flight with US Airways for 12/24 to see her for Christmas. I called 12/14 because my family informed me she was given 2 weeks to live and I had to leave on the next flight the...
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Anonymous
Anonymous

Company policies are in place because if they weren't everone would be having terminally ill family members dying.

1.6
I didn't like
  • Charged for sisters illness
#569955
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Gate Service Review

Us Airways
#548329
Sitting on the runway in phoenix for 30 minutes so far. Pilot just came on and said we will remain here for who knows how much longer??? Apparently our gate "is not ready". Great. This is the worst airline. Rude. Over priced. Bad service. Every time I fly them I end up wondering WHY?????? And yet here I am again. I guess I am the ***.
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I had a flight out of LAX which was cancelled. No weather issues, simple 50 minute flight intrastate. I get a notification they booked me on a 6am the next day. US Airways wouldn't assist in finding me a new flight on their line nor a different carrier. I incurred...
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1.5
#567318
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US airways is built on greed. I was able to leave earlier in the day of 10-3-14 out of LAX airport instead of 7:40 PM flight I had planed. When I went to the ticket agent at the airport, I asked if I could do a stand by for a known 4:25 PM flight to Pheonix that would...
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Anonymous
Anonymous

I don't know anyone who has flown on USAir since 1997, the last year that company operated.

#542161
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I booked 2 round trip tickets this summer with US Air. After spending hours attempting to contact a human being (2 hours, 14 minutes on hold the first time, then disconnected - and 1 hour 43 minutes the second time) I was flying twice from Albany to SFO - caring for...
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Anonymous
Doug

Almost the exact thing happened to me and the customer service agent in Philly pretty much said the same thing. Beyond frustrated.

#524343
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First time flying with US airway and it was the worst experience I have ever had flying! I Arrived at airport 1 1/2 hours before departure, got confused with gates and had to run like a mile to correct gate, got there just as they were closing the doors 15 min before...
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#508931
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GOOD FAITH? I thought US AIRWAYS would operate fairly and with good faith when transacting business online. I reinstated my miles with the intent to transfer them to another person only to find out you want more fees for that too. I then when back to cancel the...
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#481692
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Just recieved a check from US Airlines (not US Airways) stating "pay to the order of: US Airlines on behalf of Peter Shisbey ($1,198.00). 1st I got excited about using this check to actually travel somewhere, then I got smart a check it out at this website...excelent...
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#439283
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Contact Us Airways

Mailing Address:
US Airways, Attention: Customer Relations
4000 E. Sky Harbor Blvd. Corporate headquarters:111 W. Rio Salado ParkwayTempe, AZ 85281Phone: 480-693-08007 AM - 5 P
Phoenix, AZ 85034
Phone:
(800) 428-4322
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Travel check from USA Airlines in Port Orange Florida, 32128, for the amount of $1199.00. Call 1-877-329-7752 by April 22, 2013 to redeem the check. From all my checking there is a USA Airlines which is a charter airline in Michigan. No doubt in my mind this is a...
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Anonymous
Hollygolightly

Just received a similar voucher dated 8/15/2013. It is designed to mislead the recipient into glancing quickly and believing in is from US Air and legit, when it is actually a...

Anonymous
Anonymous

Got the same, about to report as mail fraud. I also usu. contact the local police. Here's her mug shot! Maybe? http://florida.arrests.org/Arrests/Camille_Ferraro_4083850/

#396393
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