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Same here. It took 3 replacement phones to get one that worked correctly. Then that screen cracked just holding it and they charged $89 to fix it. TWO DAYS later it cracked again. Called and was told there was nothing they could do because the $89 screen replacement...
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#1017019
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Us Airways - Water
Water poured all over me down to shoes and my laptop to Staff was giving water to someone else she gave me some napkins I was very cold and upset A blanket would have been nlce I was coming from lasvegas to Philadelphia int This is the seacond time I...
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Anonymous
Anonymous

You do know this board has zero to do with the airline don't you? Please tell me you have enough sense to know that.

Anonymous
Anonymous

Crying over spilled water?its an accident.get over it

I liked
  • Flight schedule
I didn't like
  • Rude staff
#895644
Reply to reviews
Dear US Airways: While trying to make an international flight from PHX - CDG my wife was denied travel because of checking in 59 minutes prior to departure with checked baggage. The manager, Nydia, refused to check baggage and removed my wife from her flight thereby...
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Anonymous
Anonymous

You were late. What did you expect? That you were so special that the airlines would change the rules for you. On many airlines the computers lock out at one hour so the ag...

#716839
Reply to reviews

US Airways Flight Review

Us Airways
#686524
1.9
Cancelled flights...poor customer service...spent over 12 hours in airport getting "rebooked" on another soon-to-be cancelled flight...spending night in airport!
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US Airways Flight Review

Us Airways
#681714
1.0
I received a email this morning stating my flight was with us airways. Well it Was not!!! So now i am sitting at the airport with no way home and a small child and a retired vet (20) years!!!!!
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US Airways Flight Review

Us Airways
#675705
1.0
Went to my assigned seat and found someone sitting in it who informed me that the flight attendants had given my seat to her and that I would have to find an empty seat. The flight attendants never asked me if I was amenable to giving up my seat nor did they help me to locate an empty seat. To top it off we sat on the runway for no apparent reason
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US Airways Flight 593 Review

Us Airways
#675700
1.0
Flight from Orange County to Pheonix, sat on the plane for 45 minutes. Ran to connection flight terminal with less than 1 minute to last call boarding because prior flight was 50 minutes late. Currently sitting on plane while we wait for the pilot to arrive. This flight is currently 25 minutes behind schedule and counting. Get your *** together US airlines.
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I missed my flight and had the hardest time to get on new flight talked to so called managerby the name abeel dean at bwi he was the rudest person i ever met in my life would not help me at all had to get help from family in florida when i was in baltimore i hope...
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Anonymous
Anonymous

You have heard of punctuation? It helps to make the comment understandable.

1.3
#709648
Reply to reviews

Our flight was delayed out of Seattle for 3 hours due to US Airways mechanical difficulties. The flight itself, when it finally took off is 5 hours long. We missed connecting flight & missed the next connecting flight & forced to sit in Philadelphia airport...
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1.0
I didn't like
  • Customer service
  • Rude staff
  • Delays
Reply to reviews

Resolved

My grandfather passed away and I canceled my upcoming trip to Hawaii. After speaking with my family and Fiance they said to go ahead and go as it is much needed. My grandpa and I were very close and I know he had been sick for a while but it really devestated me. When...
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Anonymous
Anonymous

This is business, not a charity. You agreed to pay the change fees when you bought the tickets. Now you complain when you are held to the contract terms you agreed to. No air...

#688192
Reply to reviews
What a joke. I had a conceding flight in Philadelphia. I received a VM wile I was in mid flight saying that my conceding fight was canceled. Phone customer care was a 2hr hold. Got to the customer care in the airport waited an hr for the woman to be useless. Her exact...
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1.0
#687177
Reply to reviews
My flight to paris was cancelled because their plane broke so they put me on United. Needless to say they lost my luggage which they tell me is here in Paris but it's been 7 days and no one can locate it!! They lied and told me the transferred it to United the day it...
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1.5
#683417
Reply to reviews
We have sAt on the ground for 1.5 hours so far. When we were boarded the crew knew we had estimated departure time of 6:45, reported based on construction delays at lax. 806 now and counting. Told we will depart now in 10 minutes. Terrible. Really bad idea to board us....
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Anonymous
Anonymous

Lax is always crazy...with all airlines.they want to have the airplanes boarded and ready to go so when air traffic control clears that flight for departure they are ready to ...

Anonymous
Anonymous

We have sAt on the ground for 1.5 hours so far. When we were boarded the crew knew we had estimated departure time of 6:45, reported based on construction delays at lax. 806 n...

#680766
Reply to reviews
On the first leg of my trip, the baggage handlers caused a bottle in my suitcase to crack, which spilled liquid on my clothing. Then coming back, a wheel was ripped off my suitcase. All I got from customer service was some song-and-dance about them not being liable...
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Anonymous
Anonymous

No airline will cover damage to wheels,handles,straps ect because they can get damaged in the hold.also if you packed a glass bottle in your carry on luggage and it broke its ...

1.3
I didn't like
  • How my baggage was handled and damaged
#680164
Reply to reviews